Last updated September 24, 2026
We are Haloscan, LLC ("Company," "we," "us," "our"), a limited liability company registered in the United States, at 26787 Agoura Rd Ste E8 PMB 1134, Calabasas, CA 91302.
We operate the website https://haloscan.co (the "Site"), the mobile application Haloscan (the "App"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").
You can contact us by phone at 1-818-929-0576, by email at qassi@haloscan.co, or by mail at 26787 Agoura Rd Ste E8 PMB 1134, Calabasas, CA 91302, United States.
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and Haloscan, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
We will provide you with prior notice of any material changes to these Legal Terms by email to the address associated with your account, or by prominent notice within the Services, at least 14 days before those changes take effect. By continuing to use the Services after the effective date, you agree to be bound by the modified terms.
The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.
We recommend that you print a copy of these Legal Terms for your records.
The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation, or which would subject us to any registration requirement within such jurisdiction or country. Those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
Haloscan is not a medical device. It does not diagnose, treat, cure or prevent any disease or condition, and it does not provide medical advice. It organizes information that you enter so that you can discuss it with your own clinician.
Nothing in the Services creates a doctor-patient relationship between you and us. We are not healthcare providers and we do not practice medicine.
The Services are not a substitute for professional medical care. Always seek the advice of a qualified healthcare professional with any question about your health or your treatment, and never disregard or delay seeking that advice because of something shown to you in the Services. If you believe you are experiencing a medical emergency, contact your local emergency services immediately.
Reference ranges. Reference ranges differ between laboratories and between assays. The Services show the range printed on your own lab report where you have entered it, and otherwise a seeded default with a link to its source. A seeded default is a typical value and not a standard; the range on your report is the one that applies to your result.
Patterns and observations. Patterns and observations shown in the Services describe relationships in the data you have entered. They do not establish that one thing caused another, and they are not clinical findings. Some text in your report is generated by artificial intelligence from figures the app has already calculated, and it is labeled where that is the case.
Accuracy of what you enter. You are responsible for the accuracy of the information you enter, including values read from a photograph of a lab report, which you are asked to check before they are saved.
Reminders are a convenience and not a guarantee. Notifications can fail to arrive for reasons outside our control, including device settings, operating system behavior, and loss of connectivity. You remain responsible for taking your medication as prescribed and for following your clinician's instructions when preparing for a blood test.
We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").
Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and around the world.
The Content and Marks are provided in or through the Services "AS IS" for your personal, non-commercial use only.
Subject to your compliance with these Legal Terms, including the "Prohibited Activities" section below, we grant you a non-exclusive, non-transferable, revocable license to access the Services and to download or print a copy of any portion of the Content to which you have properly gained access, solely for your personal, non-commercial use.
Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.
We claim no ownership of, and no license over, the health information you enter into the Services. Your lab results, symptoms, medications, notes and uploaded lab reports remain yours. We process them only to provide the Services to you, as described in our Privacy Policy, and you can export or delete them at any time.
If you send us a suggestion, comment, idea or other feedback about the Services ("Feedback"), you agree that we may use that Feedback without restriction and without compensation to you. This section applies only to Feedback about the Services. It does not apply to any health information you enter into the Services.
By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update it as necessary; (3) you have the legal capacity and you agree to comply with these Legal Terms; (4) you are at least 18 years old; (5) you will not access the Services through automated or non-human means; (6) you will not use the Services for any illegal or unauthorised purpose; and (7) your use of the Services will not violate any applicable law or regulation.
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services.
You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password.
You may also use parts of the Services without creating a named account. Where you do, the information you enter is held against an anonymous account on your device and our servers. If you lose access to that device without first signing in with an email address, we may be unable to verify your identity and therefore unable to restore your data or act on a request about it.
Subscriptions to the Services are purchased through, and billed by, the Apple App Store or Google Play. We accept the following forms of payment:
We do not receive or store your payment card details. Payment is processed entirely by Apple or Google under their own terms and privacy policies. Our subscription provider, RevenueCat, tells us your subscription and entitlement status only.
Prices are set in US dollars and charged in your local currency as converted by the Apple App Store or Google Play. Applicable taxes are added by the store at checkout. We may change prices at any time; changes will not affect the current paid term of an existing subscription.
We offer a 14-day free trial to new users who register with the Services. No payment method is collected during the trial and no charge is made when it ends. After fourteen days, access to paid features requires a subscription.
You can still export all of your data as a CSV file at any time, including after the trial has ended and without a subscription.
If you choose to subscribe, your subscription is billed through the Apple App Store or Google Play and renews automatically at the end of each billing period unless you cancel at least 24 hours before the period ends. The length of your billing cycle depends on the plan you choose. The price, billing period and renewal terms are shown to you before you confirm the purchase.
You cancel through the store you bought from, not through us. On iOS, open Settings → your name → Subscriptions. On Android, open the Google Play app → Payments and subscriptions → Subscriptions. Cancellation takes effect at the end of the current paid period, and you keep access until then.
If you have any questions or are unsatisfied with the Services, please email us at qassi@haloscan.co.
We may make changes to the subscription fee from time to time and will communicate any price change to you in accordance with applicable law and the requirements of the app store you purchased through.
Because subscriptions are purchased and billed by the Apple App Store or Google Play, refunds are handled by Apple or Google under their own policies, and we cannot issue a refund directly.
To request a refund, contact the store you purchased from. If you believe something has gone wrong with your subscription, email us at qassi@haloscan.co and we will help where we can.
Nothing in this section affects any statutory right to a refund or to cancel that you have under the consumer law of your country of residence, including the statutory cancellation rights available to consumers in the United Kingdom and the European Union.
You may not access or use the Services for any purpose other than that for which we make the Services available.
As a user of the Services, you agree not to:
If you access the Services via the App, we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the App on wireless electronic devices owned or controlled by you, strictly in accordance with these Legal Terms. You shall not: (1) except as permitted by applicable law, decompile, reverse engineer, disassemble, attempt to derive the source code of, or decrypt the App; (2) make any modification, adaptation, improvement, enhancement, translation, or derivative work from the App; (3) violate any applicable laws, rules, or regulations in connection with your access or use of the App; (4) remove, alter, or obscure any proprietary notice posted by us or the licensors of the App; (5) use the App for any revenue-generating endeavor or commercial enterprise; (6) make the App available over a network permitting access by multiple devices or users at the same time; (7) use the App for creating a product or service that is competitive with or a substitute for the App; or (8) use the App to send automated queries to any website or to send any unsolicited commercial email.
The following terms apply when you use the App obtained from either the Apple App Store or Google Play (each an "App Distributor"): (1) the license granted to you is limited to a non-transferable license to use the App on a device that utilizes the Apple iOS or Android operating systems, in accordance with the usage rules set out in the applicable App Distributor's terms of service; (2) we are responsible for providing any maintenance and support services with respect to the App, and you acknowledge that each App Distributor has no obligation to furnish any maintenance and support services with respect to the App; (3) in the event of any failure of the App to conform to any applicable warranty, you may notify the applicable App Distributor, and the App Distributor may refund the purchase price, if any, paid for the App, and to the maximum extent permitted by applicable law will have no other warranty obligation with respect to the App; (4) you represent and warrant that you are not located in a country subject to a US government embargo or designated as a "terrorist supporting" country, and that you are not listed on any US government list of prohibited or restricted parties; (5) you must comply with applicable third-party terms of agreement when using the App; and (6) you acknowledge that the App Distributors are third-party beneficiaries of the terms in this section, and that each App Distributor has the right to enforce those terms against you as a third-party beneficiary.
We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms; (3) refuse, restrict access to, or limit the availability of the Services where these Legal Terms have been breached; and (4) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate their proper functioning.
We care about data privacy and security. Please review our Privacy Policy and our Consumer Health Data Privacy Policy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms.
The Services are hosted in the United States. If you access the Services from another region with laws governing personal data collection, use or disclosure that differ from those of the United States, your information is transferred to and processed in the United States. Where you are located in the United Kingdom or the European Economic Area, that transfer is made under standard contractual clauses, as described in our Privacy Policy.
These Legal Terms remain in full force and effect while you use the Services.
You may terminate at any time by deleting your account in Settings, which removes your account and the information attached to it.
We may suspend or terminate your access to the Services if you materially breach these Legal Terms, if we are required to do so by law, or if we discontinue the Services. Except where a breach makes it impractical, we will give you notice and a reasonable opportunity to export your data before terminating your account.
If we terminate or suspend your account for breach, you are prohibited from registering a new account under your name, a fake or borrowed name, or the name of any third party.
We reserve the right to change, modify, or remove the contents of the Services at any time at our sole discretion, and to modify or discontinue all or part of the Services. Where a change materially reduces functionality you are paying for, we will give you notice and, where required by law, a pro-rata refund through the relevant app store.
We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems, or need to perform maintenance, resulting in interruptions, delays, or errors. The Services are in beta and features may change.
These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.
If you are a consumer resident outside the United States, this section does not deprive you of the protection of the mandatory consumer laws of your country of residence. See section 24.
To expedite resolution and control cost, the Parties agree to first attempt to negotiate any Dispute (except those expressly excluded below) informally for at least 30 days before initiating arbitration. Informal negotiations commence upon written notice from one Party to the other.
If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute will be finally and exclusively resolved by binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL.
The arbitration will be commenced and conducted under the Consumer Arbitration Rules of the American Arbitration Association ("AAA"). Your arbitration fees and your share of arbitrator compensation are governed by, and limited by, those rules. The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitration will take place in New York County, New York, or, at your election, in the county where you reside, or remotely.
If a Dispute proceeds in court rather than arbitration, it shall be commenced in the state and federal courts located in New York County, New York.
Either Party may bring an individual claim in small claims court instead of arbitration, provided the claim remains in that court and on an individual basis.
Any arbitration is limited to the Dispute between the Parties individually. To the full extent permitted by law: (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity.
The following are not subject to informal negotiation and arbitration: (a) any Dispute seeking to enforce or protect, or concerning the validity of, any intellectual property rights of a Party; (b) any Dispute arising from allegations of theft, piracy, invasion of privacy, or unauthorised use; and (c) any claim for injunctive relief.
This section does not apply to consumers resident outside the United States. See section 24.
There may be information in the Services that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors and to update the information at any time, without prior notice.
THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE OF THEM, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE MAKE NO WARRANTIES ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT AND WILL ASSUME NO LIABILITY FOR (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT; (2) ANY UNAUTHORISED ACCESS TO OR USE OF OUR SERVERS AND ANY INFORMATION STORED THEREIN; (3) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES; OR (4) ANY BUGS, VIRUSES, OR THE LIKE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY.
Nothing in this section excludes or limits any warranty, condition or right that cannot be excluded or limited under the consumer law that applies to you.
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT OR LOST REVENUE, ARISING FROM YOUR USE OF THE SERVICES.
NOTWITHSTANDING ANYTHING TO THE CONTRARY, OUR TOTAL LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE TWELVE (12) MONTH PERIOD PRIOR TO THE CAUSE OF ACTION ARISING.
Nothing in these Legal Terms limits or excludes our liability for:
CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY, AND YOU MAY HAVE ADDITIONAL RIGHTS.
You agree to defend, indemnify, and hold us harmless from and against any loss, damage, liability, claim, or demand, including reasonable legal fees, made by any third party arising out of: (1) your breach of these Legal Terms; (2) any breach of your representations and warranties set out in these Legal Terms; (3) your violation of the rights of a third party, including where you enter another person's health information without their permission; or (4) your violation of applicable law.
This section does not apply to the extent that the claim arises from our own breach, negligence or willful misconduct, and does not apply to consumers to the extent prohibited by applicable consumer law.
We maintain the data you transmit to the Services in order to provide them, as described in our Privacy Policy.
You can export all of your data as a CSV file at any time, with or without a subscription. We recommend doing so periodically, and before deleting your account.
We take reasonable technical and organisational measures to protect your data, including regular backups. Nothing in these Legal Terms excludes our liability for loss or corruption of your data caused by our negligence, to the extent that liability cannot be excluded under applicable law.
Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communication be in writing.
If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210 or (916) 445-1254.
If you are a consumer resident in the United Kingdom, the European Economic Area, Switzerland, or Australia:
These Legal Terms and any policies posted by us in respect of the Services constitute the entire agreement between you and us. Our failure to exercise or enforce any right or provision shall not operate as a waiver. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision is determined to be unlawful, void, or unenforceable, that provision is severable and does not affect the validity of the remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us.
To resolve a complaint regarding the Services or to receive further information regarding their use, please contact us at:
Haloscan, LLC 26787 Agoura Rd Ste E8 PMB 1134 Calabasas, CA 91302 United States Phone: 1-818-929-0576 qassi@haloscan.co